Computer Generated Solutions (CGS) has announced a major walk-in hiring drive for Technical Support Associate (International Voice Process) roles in Hyderabad. This is an excellent opportunity for freshers and experienced candidates who want to build a career in technical support, IT helpdesk, and international customer service domains. Candidates with strong communication skills and basic technical knowledge can attend this walk-in drive directly without prior online application.
This recruitment drive is attracting job seekers looking for stable BPO and technical support roles with global exposure and structured training. If you are interested in working with international clients and handling real-time technical issues, CGS Hyderabad hiring 2026 can be a strong career starting point.
CGS Walk-In Drive 2026 Overview
Company Name: Computer Generated Solutions (CGS)
Job Role: Technical Support Associate (International Voice Process)
Job Type: Walk-In Interview
Job Location: Hyderabad
Qualification: Undergraduates / Graduates
Experience: Freshers / 0 – 4 Years
Shift: Night Shift (North American Process)
Work Mode: Work From Office
CGS Technical Support Associate Job Description
CGS is hiring candidates for Technical Support Voice Process roles to support North American customers. Selected candidates will work as Associate Technical Support Engineers and provide assistance to customers facing technical issues related to hardware, software, and networking systems.
Candidates will be responsible for diagnosing technical problems, guiding customers through troubleshooting steps, and escalating unresolved issues to advanced support teams. The role requires strong communication abilities and a customer-focused approach to ensure high service quality.
Salary and Benefits
CGS offers competitive salary packages along with performance-based incentives and benefits.
Salary Details:
• Freshers: ₹16,000 – ₹20,000 In-Hand
• Experienced Candidates: ₹21,000 – ₹25,000 In-Hand
• Additional Variable Pay: Up to ₹60,000 per annum
Benefits Include:
• Night shift cab facility
• Professional training program (1 Month)
• Global client exposure
• Career growth opportunities in IT support
• Stable work environment with structured process
Eligibility Criteria for CGS Walk-In Drive
Candidates applying for CGS Technical Support Associate recruitment must meet the following requirements:
Educational Qualification
Applicants must be undergraduates or graduates from any stream.
Experience Requirement
Freshers and candidates with up to 4 years of experience in technical support or customer service can apply.
Skill Requirements
Candidates should possess:
• Excellent English communication skills
• Basic knowledge of computer hardware and troubleshooting
• Customer service and problem-solving skills
• Ability to work in night shifts
• Immediate joining availability
Key Technical Skills Required
CGS prefers candidates who have foundational technical knowledge including:
• Windows OS troubleshooting (XP, 8, 10)
• Hardware and networking troubleshooting
• Microsoft Office tools knowledge
• VPN, Active Directory, DNS, DHCP basics
• Network protocols like TCP/IP, HTTP, UDP
• Ticketing systems and SLA management
Job Responsibilities
Selected candidates will perform the following tasks:
• Provide technical support to North American customers through voice calls
• Troubleshoot hardware, software, and network related issues
• Maintain proper documentation of customer interactions
• Ensure adherence to service level agreements and quality standards
• Escalate complex technical issues when necessary
• Maintain high customer satisfaction ratings
CGS Training and Work Schedule
CGS provides structured training for all selected candidates.
Training Period:
• 6 days per week
• Day shift training (Own transport required)
Post Training:
• 5 days working
• Saturday and Sunday Off
• Night shift with cab facility
CGS Walk-In Interview Process
Candidates attending the CGS recruitment drive must clear multiple evaluation rounds. The hiring process includes:
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Initial Screening
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Harver Online Assessment
-
Technical Interview
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Operations Round
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Versant Communication Test
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HR Discussion
CGS Walk-In Interview Date, Time, and Venue
Walk-In Date: 9th February to 13th February 2026
Walk-In Time: 10:30 AM to 4:00 PM
Job Location: 2-91/B/12 & 13, Hitech City Main Road, Khanamet, Madhapur, Hyderabad – 500081, Telangana, India.
Candidates should carry updated resumes, valid ID proof, and educational documents while attending the interview.
Why Choose CGS Technical Support Jobs?
CGS is a globally recognized IT support and business solutions company providing services to international clients. Working at CGS helps candidates gain real-time technical troubleshooting experience, global customer handling exposure, and career stability in the IT support domain.
The company offers professional training, growth opportunities, and a structured career path, making it an excellent platform for freshers starting careers in technical support or international voice processes.
Tips to Crack CGS Walk-In Interview
Candidates preparing for CGS walk-in interviews should focus on:
• Improving spoken English and communication clarity
• Revising computer hardware and networking basics
• Practicing customer handling scenarios
• Preparing for troubleshooting-based interview questions
• Maintaining professional appearance and confidence
Final Words
CGS Walk-In Drive 2026 in Hyderabad is a great opportunity for freshers and experienced candidates to start or grow their career in technical support and international customer service. With competitive salary, structured training, and long-term career growth options, this recruitment drive is expected to attract large numbers of job seekers.
Candidates who meet the eligibility criteria should attend the walk-in interview on the scheduled dates and secure a promising career opportunity in the IT support industry.
Disclaimer:
This job information is shared for informational purposes only. Recruitment is conducted directly by the company based on its official hiring process. No fees are charged for job information or recruitment assistance.
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