Tech Mahindra is conducting a walk-in interview in Hyderabad for the role of Service Desk – Technical Support (International Voice). This is a great opportunity for graduates and candidates with 0 to 5 years of experience who want to build a career in IT support and technical service operations.
If you are looking for technical support jobs in Hyderabad or international voice process roles, this walk-in drive offers a strong entry into a leading IT services company.
Tech Mahindra Walk-In 2026 Overview
| Details | Information |
|---|---|
| Company | Tech Mahindra |
| Role | Service Desk – Technical Support (International Voice) |
| Location | Hyderabad (Bahadurpally) |
| Qualification | Any Graduate |
| Experience | 0 – 5 Years |
| Openings | 25 |
| Interview Mode | Walk-In |
Job Overview
The Service Desk role involves providing technical assistance to customers through phone support, troubleshooting issues related to software or systems, and ensuring timely resolution. Candidates will work closely with internal teams and follow incident management processes to maintain service quality.
This role is suitable for freshers and professionals interested in IT support, help desk operations, or customer technical assistance.
Roles and Responsibilities
- Provide technical support via phone to resolve customer issues.
- Troubleshoot software or system-related problems.
- Log and manage incidents using CRM or ticketing systems.
- Escalate complex technical issues to relevant teams.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to improve service delivery.
- Ensure high customer satisfaction levels.
Eligibility Criteria
- Graduation in any discipline.
- 0 to 5 years experience in voice or technical support roles.
- Good communication and problem-solving skills.
- Basic knowledge of incident management concepts.
- Ability to multitask and work in a fast-paced environment.
Walk-In Interview Details
- Walk-In Dates: 17 February – 20 February 2026
- Time: 10:00 AM – 1:00 PM
- Work Location: Tech Mahindra Campus, Gate No. 1, Bahadurpally, Hyderabad
Note:
- Mention HR: Erwin / Aniket on your resume.
- Dress code: Formal attire.
- Carry updated resume and valid ID proof.
Why Join Tech Mahindra?
- Opportunity to work with a global IT services company.
- Gain experience in technical support and service desk operations.
- Exposure to international clients and processes.
- Learning and career growth opportunities.
- Professional work environment.
About Tech Mahindra
Tech Mahindra is a leading global provider of IT services and business process outsourcing solutions. The company serves clients across industries including telecom, banking, healthcare, and technology. With operations in multiple countries, Tech Mahindra focuses on innovation, digital transformation, and delivering customer-centric solutions.
How to Prepare for the Walk-In
- Review basic troubleshooting concepts.
- Prepare for communication and technical questions.
- Practice explaining technical issues clearly.
- Bring necessary documents and arrive early.
Disclaimer
This information is provided for informational purposes only. Recruitment will be conducted according to Tech Mahindra’s official hiring process. No fees are required to attend the walk-in drive.
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