Capgemini has announced exciting hiring opportunities for fresh graduates and experienced professionals across multiple locations in India. The company is inviting applications for the Non-Voice Customer Support Executive role along with several other customer support and business operations positions. Candidates who have completed their graduation and are looking for a stable career in the IT and customer service industry can take advantage of this recruitment drive.
The latest Capgemini hiring is open for candidates from Pune, Kolkata, Hyderabad, Bengaluru, Chennai, and Mumbai. Whether you are a fresher searching for your first job or an experienced professional looking for better career opportunities, this recruitment drive provides an excellent chance to work with one of the world's leading technology consulting and digital transformation companies.
Working at Capgemini allows employees to gain hands-on experience, improve their communication and analytical skills, and work in a collaborative environment with opportunities for career growth. The company is known for providing learning programs, employee development initiatives, and exposure to global business processes, making it an ideal workplace for aspiring professionals.
Capgemini Hiring 2026 Overview
| Capgemini Hiring 2026 Details | |
|---|---|
| Company | Capgemini |
| Role | Non-Voice Customer Support Executive & Other Roles |
| Qualification | Any Graduate |
| Job Location | Pune, Kolkata, Hyderabad, Bengaluru, Chennai & Mumbai |
| Experience | Freshers / Experienced |
Job Responsibilities
The primary responsibility of a Non-Voice Customer Support Executive is to ensure customers receive timely and accurate assistance while maintaining service quality standards. Depending on the assigned process, candidates may perform the following tasks:
- Handle customer queries through email, chat, or other non-voice communication channels.
- Maintain detailed records of customer interactions, complaints, resolutions, and follow-up actions.
- Update customer information accurately within the company's internal systems.
- Identify recurring customer issues and report trends to supervisors for further analysis.
- Escalate unresolved or complex cases to the appropriate support teams.
- Ensure compliance with company policies, operational procedures, and quality standards.
- Deliver prompt and professional support while maintaining customer satisfaction.
- Coordinate with internal departments whenever additional assistance is required.
- Maintain confidentiality while handling customer information.
- Meet daily productivity and quality targets assigned by the organization.
Eligibility Criteria
Candidates applying for the Capgemini recruitment drive should satisfy the following eligibility requirements:
- Bachelor's degree in any discipline from a recognized university.
- Freshers and experienced candidates are both eligible to apply.
- Good written and verbal communication skills.
- Basic computer knowledge and familiarity with Microsoft Office.
- Strong typing speed and accuracy.
- Good analytical and problem-solving abilities.
- Ability to work independently as well as in a team.
- Flexibility to work rotational shifts whenever required by the business.
Applicants who have previous experience in customer support, BPO, or non-voice operations may have an added advantage, although fresh graduates are equally encouraged to apply.
Skills Required
To perform successfully in this role, candidates should possess the following skills:
- Excellent written communication
- Strong typing proficiency
- Customer service orientation
- Problem-solving mindset
- Time management skills
- Attention to detail
- Basic technical knowledge
- MS Office proficiency
- Team collaboration
- Adaptability and willingness to learn
These skills will help candidates perform efficiently while delivering excellent customer service and maintaining productivity.
Why Join Capgemini?
Capgemini is one of the most respected global technology companies and offers employees numerous opportunities to build rewarding careers. The company focuses on employee development through structured training, mentorship, and continuous learning programs.
Some of the benefits of working at Capgemini include:
- Opportunity to work with global clients.
- Excellent learning and development programs.
- Professional work environment.
- Exposure to advanced technologies and business processes.
- Career growth opportunities across multiple business functions.
- Inclusive and diverse workplace culture.
- Competitive salary and employee benefits.
- Supportive team environment that encourages innovation and collaboration.
Joining Capgemini not only helps candidates gain valuable professional experience but also strengthens their long-term career prospects in the IT and customer support industry.
About Capgemini
Capgemini is a global leader in consulting, technology services, engineering, and digital transformation. The company helps organizations accelerate their digital transformation journey by providing innovative technology solutions and business consulting services.
With operations in more than 50 countries and a workforce of thousands of professionals worldwide, Capgemini serves clients across industries including banking, healthcare, retail, manufacturing, telecommunications, and public services. The company's focus on innovation, sustainability, and customer success has made it one of the most trusted names in the global technology sector.
Capgemini also invests heavily in employee growth by offering certifications, technical training, leadership development programs, and opportunities to work on international projects.
How to Apply
Click the below button to apply for multiple job role in Capgemini (Across India Location)
Click the below button to apply for Non-Voice Customer Support Executive role in Capgemini
Click the below button to apply for Non-Voice Customer Support Executive role in Capgemini
Frequently Asked Questions
Can freshers apply for Capgemini Hiring 2026?
Yes. Capgemini welcomes applications from fresh graduates for the Non-Voice Customer Support Executive role and several other entry-level positions.
What qualification is required?
Candidates should possess a bachelor's degree in any discipline from a recognized university.
Is previous work experience mandatory?
No. Both freshers and experienced candidates are eligible to apply depending on the specific role and business requirements.
Which locations are included in this recruitment drive?
Current opportunities are available in Pune, Kolkata, Hyderabad, Bengaluru, Chennai, and Mumbai.
What skills are preferred?
Good communication skills, typing ability, basic computer knowledge, attention to detail, customer service skills, and problem-solving ability are preferred.
Disclaimer
The recruitment information provided in this article is for informational purposes only. Candidates are advised to verify the latest recruitment updates, eligibility criteria, and application process through the official Capgemini careers website before applying. Recruitment will be conducted according to the company's official hiring procedures. We do not charge any fee for providing job-related information or recruitment assistance.
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