FirstSource is conducting a mega walk-in interview drive for multiple roles including Non-Voice Process, Customer Support Executive, and International Voice Process. This opportunity is open to 12th pass candidates and graduates with 0–4 years of experience, making it suitable for both freshers and experienced professionals.
The roles are based in Chennai, Bengaluru, and Hyderabad and involve handling customer interactions through chat and voice support while ensuring high customer satisfaction. Candidates should be comfortable multitasking, following company guidelines, and meeting performance metrics such as response time and service quality. This is a strong opportunity for candidates looking to build or grow a career in the BPO and customer service domain.
FirstSource Walk-In Drive – Overview
Company: FirstSource Solutions Limited
Roles:
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Non-Voice Process
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Customer Support Executive
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International Voice Process
Qualification: 12th Pass, B.Pharma, B.A, B.Sc, B.Com
Experience: 0 – 4 Years
Job Locations: Chennai, Bengaluru, Hyderabad
Job Type: Walk-In Interview
Roles & Responsibilities
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Interact with customers through chat or calls
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Respond to customer queries and resolve issues effectively
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Ensure customer satisfaction and service quality
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Handle multiple chats or calls simultaneously
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Follow company policies and service guidelines
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Update customer interaction details in the system
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Escalate complex issues to higher support teams when required
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Meet response time and customer satisfaction targets
FirstSource Walk-In Interview Details
Chennai Walk-In
Role: Non-Voice Process
Experience: Freshers
Qualification: B.Pharma, B.A, B.Sc, B.Com
Date & Time: 31 December – 31 January | 10:30 AM – 1:30 PM
Venue:
B4, 5th Floor, Sandhiya Infocity,
Navalur, Near AGS Vivira Mall
Contact: Sam Jeshurin – 8825506927
Hyderabad Walk-In
Role: Customer Support Executive
Experience: 0 – 4 Years
Qualification: 12th Pass
Date & Time: 22 January – 6 February | 11:00 AM – 3:00 PM
Venue:
5th Floor, BSR Builders,
Nanakramguda Village, Serilingampalle (M),
Hyderabad, Telangana – 500032
Contact: Baljinder Kaur
Bangalore Walk-In
Role: International Voice Process
Experience: 0 – 3 Years
Qualification: 12th Pass
Date & Time: 27 January – 30 January | 11:00 AM – 4:00 PM
Venue:
FirstSource Solutions Limited, Unit-202,
2nd Floor, Block A, Brigade Tech Gardens,
Brookefields, Kundalahalli, Whitefield,
Marathahalli, Bengaluru – 560037
Contact: Bhanumathi – 8660537090
About FirstSource
FirstSource Solutions Limited is a leading Business Process Management (BPM) company headquartered in Mumbai, India. The company provides customer support, data processing, and back-office services to global clients across industries such as banking, healthcare, telecom, and media. FirstSource is known for its strong service delivery, use of modern technology, and employee-focused career growth opportunities.
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