Accenture has announced a walk-in hiring drive in Mumbai for the position of Customer Support Associate – International Voice & Chat. This opportunity is ideal for candidates who have completed their 12th grade and are looking to start or grow their career in the customer support industry. With Accenture being a global leader in professional services and technology solutions, this role offers strong career growth, exposure to international clients, and valuable communication experience.
Accenture Walk-In Interview Overview
Accenture is inviting eligible candidates to attend a direct walk-in interview for customer support roles. The company is seeking individuals who can deliver excellent customer service, handle international voice and chat interactions, and resolve customer issues efficiently.
Job Details
Company Name: Accenture
Role: Customer Support Associate – International Voice & Chat
Qualification: 12th Pass
Job Location: Mumbai
Work Experience: 1 – 6 Years
Interview Mode: Walk-In Interview
This hiring drive is suitable for both freshers and experienced candidates who have strong communication skills and customer handling ability.
Roles and Responsibilities for Customer Support Associate
Candidates selected for this role will handle customer interactions and support services through international voice and chat channels. The main responsibilities include:
Customer Interaction and Support
Providing fast and accurate support through phone calls and email or chat communication.
Handling customer questions, complaints, and technical concerns professionally.
Delivering high-quality service to ensure customer satisfaction.
Issue Handling and Documentation
Maintaining records of customer interactions and complaints in company systems.
Identifying technical issues and reporting them to higher support teams if required.
Ensuring proper documentation for future reference and troubleshooting.
Order and Request Management
Assisting customers with product orders, service requests, and return processes.
Following company policies and brand guidelines while handling customer requests.
Ensuring quick resolution of customer queries to maintain service quality standards.
This role requires excellent communication skills, patience, and the ability to handle customers in high-pressure situations.
Accenture Walk-In Interview Schedule
Interested candidates can directly visit the interview venue as per the schedule mentioned below:
Interview Dates:12th February 2026
Interview Time: 11:30 AM – 4:00 PM
Walk-In Venue Address:
Accenture Office – Gate No. 3, MDC2B, Ground Floor
Godrej Boyce Complex, Off LBS Marg
Vikhroli (West), Mumbai – 400079
Contact Person: Azlifa Mulla
Candidates should carry updated resumes, valid ID proof, educational certificates, and experience documents while attending the interview.
Eligibility Criteria
Candidates must fulfill the following requirements to apply for this role:
Minimum qualification of 12th pass from a recognized board.
Work experience between 1 to 6 years in customer service or support roles.
Strong verbal and written communication skills in English.
Basic computer knowledge and ability to use customer management software.
Willingness to work in rotational shifts, including night shifts for international support.
About Accenture Company
Accenture is one of the world’s leading professional services companies specializing in technology, consulting, digital transformation, and operations. The company operates in more than 120 countries and employs over 670,000 professionals globally.
Accenture provides services across multiple industries including banking, telecommunications, healthcare, and technology. The organization focuses on innovation, digital transformation, cybersecurity, cloud computing, and advanced technology services. Employees at Accenture gain exposure to global work environments and advanced business technologies, making it a preferred company for career growth.
Career Benefits of Joining Accenture
Working at Accenture offers several advantages for candidates starting or advancing their careers in customer support:
Opportunity to work with international clients and global teams.
Professional skill development in communication and problem-solving.
Exposure to advanced customer service technologies and systems.
Strong career growth opportunities within customer support and technical roles.
Competitive salary packages and employee benefits.
Frequently Asked Questions
What qualification is required for this role?
Candidates must have completed at least 12th standard to apply for the Customer Support Associate role.
Is prior work experience mandatory?
Accenture accepts candidates with 1 to 6 years of experience. Freshers with strong communication skills may also be considered depending on interview performance.
Where is the job location?
The selected candidates will work at Accenture’s Mumbai office.
Tips to Prepare for the Walk-In Interview
Practice spoken English and communication skills before attending the interview.
Prepare answers related to customer handling situations and problem-solving.
Dress professionally and maintain confident body language.
Carry multiple copies of your resume and required documents.
Reach the interview venue early to avoid delays.
Important Disclaimer
The recruitment information provided here is only for informational purposes. The hiring process will be conducted as per Accenture’s official recruitment policies. No fees are required to attend the walk-in interview. Candidates are advised to verify details through official company sources before attending.
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