FirstSource has announced a Mega Walk-In Drive 2026 for multiple customer support roles across India. This hiring drive is a great opportunity for freshers and experienced candidates who want to start or grow their career in the BPO and customer service industry. The company is hiring for positions like Customer Support Executive, Customer Support, and Chat Process across major cities including Mumbai, Hyderabad, and Bengaluru.
If you are a 12th pass or graduate looking for stable career opportunities in customer service and international support roles, this walk-in recruitment drive can be an excellent chance.
FirstSource Walk-In 2026 Overview
Company Name: FirstSource
Job Roles: Customer Support Executive, Customer Support, Chat Process
Qualification: 12th Pass / Any Graduate
Experience: 0 – 5 Years
Job Locations: Mumbai, Hyderabad, Bengaluru
Job Type: Walk-In Interview
Job Responsibilities
Candidates selected for FirstSource customer support roles will be responsible for delivering high-quality customer service and maintaining company service standards. Major responsibilities include:
-
Handling customer calls, emails, and chat support professionally
-
Resolving customer queries, complaints, and service requests
-
Providing accurate information about products and services
-
Maintaining records of customer interactions in company systems
-
Escalating complex issues to appropriate departments
-
Meeting performance targets such as response time and customer satisfaction
-
Following company policies and customer service protocols
These roles help candidates develop strong communication, multitasking, and problem-solving skills.
FirstSource Walk-In Interview Details
Mumbai Walk-In Details
Role: Chat Process
Qualification: Any Graduate
Experience: 0 – 2 Years
Walk-In Date: 7th February – 12th February 2026
Walk-In Time: 10:30 AM – 6:30 PM
Venue:
FIRSTSOURCE, 1st Floor, Athena Building
Recruitment Team Near Prism Tower
Goregaon West, Mumbai – 400090
Contact: Kartik Sambha – 8286292944
Hyderabad Walk-In Details
Role: Customer Support Executive
Qualification: 12th Pass
Experience: 0 – 4 Years
Walk-In Date: 2nd February – 7th February 2026
Walk-In Time: 10:00 AM – 5:30 PM
Venue:
Firstsource Solutions Limited
5th Floor, Block 1, Survey No 142
BSR Builders LLP IT SEZ
Nanakramguda Village, Serilingampally Mandal
Hyderabad, Telangana – 500008
Contact: Abhishek – 8125805227
Bengaluru Walk-In Details
Role: Customer Support
Qualification: 12th Pass
Experience: 0 – 5 Years
Walk-In Date: 29 January – 28 February 2026
Walk-In Time: 11:00 AM – 3:30 PM
Venue:
The Residences at Brigade Tech Gardens
FirstSource, 2nd Floor
Eligibility Criteria
Candidates applying for the FirstSource Walk-In Drive should meet the following requirements:
-
Minimum qualification: 12th pass or graduate
-
Good communication skills
-
Basic computer knowledge
-
Ability to work in rotational shifts
-
Customer service mindset and teamwork ability
Freshers are welcome to apply for entry-level roles.
Why Join FirstSource?
FirstSource Solutions Limited is a leading Business Process Management (BPM) company that serves global clients across industries like healthcare, banking, telecom, and media. The company provides excellent career growth opportunities for freshers entering the BPO sector.
Benefits of joining FirstSource include:
-
Professional work environment
-
Training and skill development programs
-
Career growth opportunities
-
Exposure to international customer service operations
-
Stable and structured work culture
Selection Process
The selection process for FirstSource hiring typically includes:
-
HR Screening
-
Communication Assessment
-
Operations/Technical Interview
-
Final Selection
Candidates with strong communication and customer handling skills have higher chances of selection.
Documents Required for Walk-In Interview
Candidates should carry:
-
Updated Resume
-
Passport Size Photographs
-
Educational Certificates
-
Valid Government ID Proof
About FirstSource
FirstSource Solutions Limited is a global BPM company headquartered in Mumbai. The organization provides customer service, data management, and back-office support to multinational companies worldwide. FirstSource is known for its technology-driven services and employee career growth programs.
Conclusion
The FirstSource Walk-In Drive 2026 is an excellent opportunity for candidates looking to build a career in customer support, chat process, and BPO services. With openings across major cities and eligibility for freshers, this hiring drive offers a great platform to enter the corporate customer service industry.
Candidates interested in starting their career in the BPO sector should attend the walk-in interview with all required documents before the deadline.
0 Comments