FirstSource Walk-In Drive 2026 is now open for freshers and experienced candidates who are looking to build a career in the BPO and customer support industry. FirstSource Solutions Limited is conducting walk-in interviews for Customer Support Executive, Customer Support, and Chat Process roles across multiple locations including Mumbai, Bengaluru, and Hyderabad. This hiring drive is a great opportunity for candidates with 12th pass or graduation qualifications and 0 to 5 years of experience.
If you are planning to start your career in customer service, international voice support, or chat support roles, this FirstSource walk-in recruitment 2026 can help you enter a reputed global BPM company.
FirstSource Walk-In Drive 2026 – Overview
Company Name: FirstSource Solutions Limited
Job Roles: Customer Support Executive, Customer Support, Chat Process
Qualification: 12th Pass / Any Graduate
Experience: 0 – 5 Years
Job Locations: Mumbai, Bengaluru, Hyderabad
Industry: BPM / BPO / Customer Support
FirstSource is hiring candidates who can provide high-quality customer service through calls, emails, and chat support. Candidates must be comfortable working in performance-driven environments and should have strong communication and multitasking skills.
Job Responsibilities – Customer Support Executive & Chat Process
Candidates selected through the FirstSource walk-in interview will be responsible for handling customer queries and maintaining service quality standards. Key responsibilities include:
• Handling inbound and outbound customer calls professionally
• Responding to customer queries through chat and email support
• Providing accurate product and service information
• Maintaining detailed customer interaction records
• Resolving customer complaints quickly and efficiently
• Escalating unresolved issues to higher departments
• Following company policies and standard operating procedures
• Maintaining customer satisfaction and service quality metrics
These roles provide exposure to real-time customer interaction and help candidates develop strong communication and problem-solving skills.
FirstSource Walk-In Interview Details 2026
Mumbai Walk-In Details
Role: Chat Process
Experience: 0 – 2 Years
Qualification: Any Graduate
Walk-In Date: 12th February 2026
Time: 10:30 AM – 6:30 PM
Venue: FirstSource, 1st Floor, Athena Building, Near Prism Tower, Goregaon West, Mumbai – 400090
Contact Person: Kartik Sambha – 8286292944
Hyderabad Walk-In Details
Role: Customer Support Executive
Experience: 0 – 4 Years
Qualification: 12th Pass
Walk-In Date: 12th February – 14th February 2026
Time: 10:00 AM – 5:30 PM
Venue: Firstsource Solutions Limited, 5th Floor, Block 1, Survey No. 142, BSR Builders LLP IT SEZ, Nanakramguda Village, Serilingampally Mandal, Hyderabad – 500008
Contact Person: Abhishek – 8125805227
Bengaluru Walk-In Details
Role: Customer Support
Experience: 0 – 5 Years
Qualification: 12th Pass
Walk-In Date: 12 – 28th February 2026
Time: 11:00 AM – 3:30 PM
Venue: The Residences at Brigade Tech Gardens, FirstSource, 2nd Floor, Bengaluru
Eligibility Criteria for FirstSource Walk-In Hiring
Candidates planning to attend the FirstSource walk-in drive must meet the following requirements:
• Minimum 12th pass or graduation qualification
• Freshers and experienced candidates can apply
• Good verbal and written communication skills
• Basic computer knowledge
• Ability to work in rotational shifts
• Customer-focused attitude and multitasking ability
Candidates with prior experience in BPO, customer service, or chat support roles will have an added advantage.
Why Join FirstSource?
FirstSource Solutions Limited is a globally recognized business process management company that provides customer support and back-office services to major industries like banking, healthcare, telecom, and media.
Key benefits of working at FirstSource include:
• Opportunity to work with global clients
• Professional work environment
• Strong career growth opportunities
• Skill development in communication and customer handling
• Exposure to international support processes
• Training programs and career advancement support
FirstSource is known for its employee-friendly culture and continuous learning environment, making it an ideal place for freshers to start their careers.
Selection Process for FirstSource Walk-In Recruitment
The selection process generally includes:
• Initial HR Screening
• Communication Skills Evaluation
• Voice / Chat Process Assessment
• Operations Round
• Final HR Discussion
Candidates with strong communication skills and customer service mindset usually perform well in the hiring process.
Documents Required for Walk-In Interview
Candidates must carry the following documents while attending the walk-in drive:
• Updated Resume
• Educational Certificates
• Valid Government ID Proof
• Passport Size Photographs
• Experience Certificates (If Applicable)
About FirstSource Solutions Limited
FirstSource Solutions Limited is a leading BPM company headquartered in Mumbai, India. The organization provides customer lifecycle management, data processing, and back-office support to global clients. The company focuses on delivering high-quality service through advanced technology solutions and employee development programs.
FirstSource operates in multiple countries and offers strong career opportunities for freshers and experienced professionals in the BPO and customer service industry.
Conclusion
The FirstSource Walk-In Drive 2026 is an excellent opportunity for candidates looking to start or grow their careers in customer support and BPO roles. With openings across Mumbai, Bengaluru, and Hyderabad, this recruitment drive provides strong career growth, skill development, and exposure to international support operations. Freshers and experienced candidates who meet the eligibility criteria should not miss this opportunity to join a reputed global BPM company.
0 Comments