Startek Aegis Customer Support Services Pvt. Ltd. is conducting a walk-in interview drive in Bengaluru for the role of Technical Support – Voice Process. This is a golden opportunity for fresh graduates and early career professionals with up to 2 years of experience to kick-start a career in the BPO/Customer Support domain.
If you’re searching for BPO jobs for freshers, voice process roles, technical support jobs, or walk-in interviews in Bengaluru, this hiring drive could help you secure a promising job with good salary and growth potential.
📍 Job Overview – Startek Aegis Technical Support Voice Process
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Company: Startek Aegis Customer Support Services Pvt. Ltd.
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Role: Technical Support – Voice Process
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Location: Bengaluru
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Experience: Freshers to 2 Years
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Qualification: Any Graduate
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Industry: BPM / BPO / Customer Service
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Employment Type: Full-Time
Candidates will be responsible for supporting international customers with technical issues and guiding them through service resolutions via voice communication.
🎯 Eligibility Criteria
To qualify for this walk-in interview, candidates must meet the following requirements:
✔ Educational Qualification
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Any Graduate
✔ Experience
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0 – 2 Years of experience (Freshers eligible)
✔ Skills Required
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Excellent English communication skills
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Good listening and speaking abilities
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Ability to handle customer technical queries with patience
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Teamwork and problem-solving skills
This opening is ideal for candidates who want to build a career in technical support, customer service, and voice process operations.
🧑💼 Job Responsibilities
As a Technical Support – Voice Process Executive, your primary responsibilities will include:
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Responding to customer queries received through inbound calls
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Assisting customers with technical troubleshooting
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Guiding customers step-by-step to resolve technical issues
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Logging all customer interactions and issue resolutions in internal systems
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Meeting defined metrics such as call quality, resolution time, and customer satisfaction
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Following company SOPs and quality guidelines in every interaction
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Collaborating with team members for escalations and complex technical cases
This role offers excellent exposure to customer handling, problem resolution, and technical support operations in a corporate environment.
📅 Walk-In Interview Details
Startek Aegis is inviting walk-in candidates as per the information below:
Walk-In Dates: 10th February – 28th February
⏰ Interview Timing: 10:00 AM – 4:00 PM
📍 Walk-In Venue:
41, St. Johns Road,
Rukmani Colony, Shivaji Nagar,
Bengaluru, Karnataka – 560042\
📞 Contact Person: Kiran Kumar 9908421279
Candidates can walk in directly without prior appointment. This is one of the simplest routes to secure an interview for a BPO job.
📄 Documents to Carry
Before attending the walk-in interview, candidates should prepare:
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Updated Resume (Multiple Copies)
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Passport Size Photographs
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Government-issued ID Proof (Aadhar, Passport, Voter ID)
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Educational Certificates
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Previous Experience Letters (If applicable)
🧠 Preparation Tips
🗣 Strong Communication Skills
Since this is a voice process job, strong English communication and active listening skills are critical to perform well during the interview and on the job.
⚙️ Understand Technical Support Basics
Familiarize yourself with basic tech support concepts such as:
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Troubleshooting steps
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Issue diagnosis logic
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How to communicate technical solutions in simple language
🎯 Practice Mock Calls
Practice sample technical support scenarios with peers or mentors to improve confidence and clarity.
👔 Professional Presentation
Dress professionally, maintain good body language, and arrive at least 30 minutes before interview timing.
🏆 Why This Job Is Worth Applying
🌍 Exposure to Global Customers
This role involves interacting with international customers — making it a strong foundation for your professional journey.
📈 Career Growth & Learning
Technical support jobs offer structured learning paths, performance incentives, and opportunities to transition into quality, training, or team lead positions.
💼 Entry-Level Friendly
With eligibility for freshers and candidates with limited experience, this walk-in drive is ideal to gain your first corporate job.
🔍 About Startek Aegis Customer Support Services
Startek Aegis is a reputed business process management company that offers customer experience and technical support services to global brands. Known for structured training programs and performance-driven growth paths, the company regularly conducts walk-in drives to recruit fresh talent.
Employees benefit from:
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On-the-job training
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Career advancement opportunities
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Experience handling international processes
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Exposure to corporate support operations
📢 Final Thoughts – Walk-In Interview Success Tips
✔ Prepare well for communication and tech questions
✔ Practice problem-solving scenarios
✔ Arrive early and carry all documents
✔ Display confidence and a customer-centric attitude
This walk-in drive is a valuable opportunity for job seekers eager to start a career in BPO, technical support, and international customer service.
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