Wipro is conducting a walk-in interview in Hyderabad for the role of Service Desk Analyst (Technical Support). This opportunity is open to freshers and candidates with up to 2 years of experience who want to build a career in IT support and helpdesk operations.
Candidates with graduation or post-graduation are eligible to attend the walk-in drive scheduled for 17 February 2026.
Wipro Walk-In 2026 Overview
| Details | Information |
|---|---|
| Company | Wipro |
| Role | Service Desk Analyst (Technical Support) |
| Location | Hyderabad |
| Qualification | Graduation / Post Graduation |
| Experience | Freshers / 0–2 Years |
| Openings | 10 |
| Work Mode | Work From Office |
| Interview Mode | Walk-In |
Job Overview
As a Service Desk Analyst at Wipro, you will provide technical support to end users by resolving issues related to applications, systems, and networks. The role involves handling support through calls, chats, and emails while ensuring quick resolution and high service quality.
This role is ideal for candidates looking to start their career in IT support or helpdesk services.
Key Responsibilities
- Assist users with application, system, and network issues.
- Diagnose and troubleshoot incidents through calls, chats, and emails.
- Log tickets and track issues using incident management tools.
- Escalate critical problems to relevant teams.
- Maintain accurate documentation of support activities.
- Resolve helpdesk requests efficiently.
- Ensure customer satisfaction through timely support.
Eligibility Criteria
- Freshers or candidates with up to 2 years of experience.
- Graduation or post-graduation in any discipline.
- Excellent communication skills.
- Basic technical troubleshooting knowledge.
- Immediate joiners preferred.
- Must possess all academic documents.
Work Conditions
- Work from office (5 days/week mandatory).
- Rotational shifts including night shifts.
- One-way transport available between 7 PM and 7 AM within 30 km radius.
- Daily working hours: 9.5 hours.
- Candidates must be comfortable commuting.
Walk-In Interview Details
- Walk-In Date: 17 February 2026
- Time: 9:30 AM – 11:00 AM
- Location: Wipro, Gate 3, P SEZ, Survey No. 124 & 132 (Part), Gopanpally, Osman Nagar, Hyderabad – 500046
Important Instructions:
- Carry updated resume and government ID proof.
- Only first 150 candidates allowed — arrive early.
- Do not carry personal laptops.
- Candidates who attended earlier are not eligible for 6 months.
- Pursuing candidates are not eligible.
Why Join Wipro?
- Work with a leading global IT company.
- Strong learning and career growth opportunities.
- Exposure to real-world IT support environments.
- Professional work culture.
- Skill development through live projects.
About Wipro
Wipro is a global technology services and consulting company known for delivering innovative solutions across industries. With a strong global presence, Wipro provides services in cloud computing, cybersecurity, digital transformation, and IT support.
Disclaimer
This information is shared for informational purposes only. Recruitment will be conducted according to Wipro’s official hiring process. No fees are required to attend the walk-in drive.
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