Infosys BPM is conducting a mega walk-in drive in March 2026 across multiple locations including Bangalore, Pune, and Kolkata for the role of Process Executive / Process Trainee / Customer Support. This hiring drive is specifically designed for fresh graduates from 2023, 2024, and 2025 batches, making it a strong entry-level opportunity for candidates looking to begin their careers in the BPO, banking, insurance, and customer service domains.
The company is looking for candidates who are enthusiastic, detail-oriented, and capable of handling both voice and non-voice processes. Candidates must ensure they complete their registration on the Infosys career portal and generate a Candidate ID, as it is mandatory for attending the walk-in drive.
Infosys BPM Walk-In Drive – Overview
| Infosys BPM Walk-In Drive – Overview | |
|---|---|
| Company | Infosys BPM |
| Roles | Customer Support, Process Executive, Process Trainee |
| Qualification | Any Graduate |
| Experience | 0 – 5 Years |
| Job Locations | Bangalore, Pune, Mysuru |
| Work Mode | Work From Office |
Mandatory Registration Before Walk-In
Candidates must register on the official Infosys career website before attending the interview:
- Bangalore Registration Link:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-239926
- Pune Registration Link:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-241000
👉 After registering, candidates must mention their Candidate ID on top of their resume, which is required for entry.
Eligibility Criteria
To apply for Infosys BPM Walk-In Drive 2026, candidates must meet the following conditions:
- Must be a graduate (B.Com, BBA, BBM, BA, B.Sc, BCA)
- Graduation year should be 2023, 2024, or 2025
- All semester results must be declared
- No postgraduates allowed
- No experience above 6 months
- No overlapping between education and work experience
- No pending results or backlogs
- Should not have completed apprenticeship (NAT enrolled)
- Must have completed 15 years of education
Job Role & Responsibilities
Data Process (Non-Voice):
Candidates selected for data roles will be responsible for:
- Handling data entry and validation tasks
- Conducting website research and navigation
- Reading and interpreting content accurately
- Managing outbound calls when required
- Handling multi-tasking between data and voice
- Maintaining process accuracy and documentation
- Working in a 24×7 environment including night shifts
Voice Process Responsibilities:
- Handle customer queries through voice and email
- Provide solutions professionally and courteously
- Maintain high customer satisfaction levels
- Work with internal processes and guidelines
- Maintain ethical conduct while handling sensitive data
Required Skills
- Excellent verbal and written communication skills
- Strong analytical and problem-solving ability
- Good command of English grammar and fluency
- Ability to remain calm and professional under pressure
- Basic computer and MS Office knowledge
- Ability to multitask and learn quickly
Language Requirements (Voice Role)
- Mandatory: English & Hindi
- Preferred: Any regional language (Kannada, Tamil, Telugu, Marathi, Bengali, Gujarati, etc.)
Documents Required
Candidates must carry the following:
- 2 copies of updated resume
- PAN Card (Mandatory for assessment)
- Aadhar Card or any government ID
- Graduation certificates and mark sheets
- 10th & 12th mark sheets
⚠️ Important:
- PAN Card is compulsory
- Candidate ID must be mentioned on resume
- Laptops are not allowed
- Carry earphones/headphones
Additional Important Instructions
- Candidates must carry a working phone with camera and microphone
- Internet speed should be minimum 2 MBPS (for process requirements)
- No long leaves should be planned for at least 1 year
- Work will be strictly from office (No Work From Home)
- Immediate joiners are preferred
Why Join Infosys BPM?
Infosys BPM offers:
- Opportunity to work with global clients
- Exposure to banking, insurance, and financial processes
- Strong training and career growth
- Professional work environment
- Continuous learning and development
Walk-In Interview Details – Bangalore
| 11For Bangalore Location Interested Candidates Can Walk-In Directly To The Below Venue | |
|---|---|
| Walk-In Dates | 27th March 2026 |
| Interview Time | |
| Walk-In Address | Infosys Limited, Gate No-2 No. 40/P-41/P, Electronic City Phase 2 Industrial Area, Konappana Agrahara Bangalore – 560100 Landmark: Sunik Industries |
Walk-In Interview Details – Pune
| For Pune Location Interested Candidates Can Walk-In Directly To The Below Venue | |
|---|---|
| Walk-In Dates | 26th March 2026 |
| Interview Time | |
| Walk-In Address | Infosys BPM, Phase 3 Angsana Building, Ascendas Capitaland Rajiv Gandhi International Tech Park Hinjewadi Phase 3, Pune – 411057 |
Walk-In Interview Details – Kolkata
| For Kolkata Location Interested Candidates Can Walk-In Directly To The Below Venue | |
|---|---|
| Walk-In Dates | 27th & 28th March 2026 |
| Interview Time | 10:00 AM – 1:00 PM |
| Walk-In Address | Infosys Limited, Plot No IIIG/2 P.S. New Town, Hatisala Kolkata – 700135 |
About Infosys BPM
Infosys BPM is a global leader in business process management services and a subsidiary of Infosys Limited. The company provides services in areas such as customer support, finance and accounting, analytics, procurement, and digital transformation for global organizations.
Infosys BPM operates across multiple countries and helps businesses improve operational efficiency using technology and automation solutions.
Infosys BPM Walk-In Drive – FAQs
Who can apply for the Infosys BPM walk-in drive?
Candidates with any full-time graduate degree and 0–5 years of experience can attend the walk-in interview.
What roles are offered in this hiring drive?
Infosys BPM is hiring for Customer Support and Service Desk (L1/L2 Support) roles.
Is this job suitable for freshers?
Yes. Freshers and early-career professionals can apply if they have good communication skills and basic technical knowledge.
Disclaimer
The recruitment information provided above is for informational purposes only. Recruitment will be conducted according to the company’s official hiring process. We do not charge any fee for sharing job information.
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