Infosys BPM is conducting a walk-in hiring drive for Customer Support and Service Desk (L1/L2 Support) roles in Bangalore. This opportunity is open to freshers and candidates with up to 4–5 years of experience who want to build a career in the IT support and business process management industry.
Candidates selected through this recruitment drive will work on customer service operations, IT service desk support, and technical troubleshooting tasks for global clients. Infosys BPM provides exposure to international projects and offers career growth opportunities in the technology and business services domain.
The job locations for this opportunity include Bangalore, Pune, and Mysuru, and the roles require candidates to work in a 24×7 rotational shift environment as part of global support teams.
Infosys BPM Walk-In Drive – Overview
| Infosys BPM Walk-In Drive – Overview | |
|---|---|
| Company | Infosys BPM |
| Roles | Customer Support / Service Desk (L1 & L2 Support) |
| Qualification | Any Graduate |
| Experience | 0 – 5 Years |
| Job Locations | Bangalore, Pune, Mysuru |
| Work Mode | Work From Office |
Roles & Responsibilities
Candidates selected for these positions will handle various technical and customer support tasks.
Main responsibilities include:
- Providing technical support to users through service desk systems.
- Troubleshooting issues related to Windows, Outlook, Teams, SharePoint, and other Microsoft tools.
- Handling tickets through service management tools such as ServiceNow.
- Supporting network issues including VPN connectivity and application access.
- Responding to customer queries and resolving technical problems.
- Escalating complex technical issues to higher support teams.
- Maintaining proper documentation of service requests and resolutions.
Infosys BPM expects candidates to work in rotational shifts including night shifts as part of global service delivery teams.
Skills Required
Candidates applying for the walk-in drive should have the following skills:
- Strong communication skills in English.
- Basic knowledge of IT support or technical troubleshooting.
- Familiarity with Microsoft tools such as Outlook, Teams, and SharePoint.
- Understanding of networking basics like VPN or TCP/IP.
- Ability to work in rotational shifts.
Walk-In Interview Details – Bangalore
| For Bangalore Location Interested Candidates Can Walk-In Directly To The Below Venue | |
|---|---|
| Walk-In Dates | 17th,19th & 21st March 2026 |
| Interview Time | 10:00 AM – 1:00 PM |
| Walk-In Address | Bangalore IIPM INFOSYS 41P, 1st Main Rd, next to Tejas, Shanthipura, Phase II, Electronic City, Bengaluru, Bhovi Palya,Bangalore, Karnataka 560100 |
About Infosys BPM
Infosys BPM is a global leader in business process management services and a subsidiary of Infosys Limited. The company provides services in areas such as customer support, finance and accounting, analytics, procurement, and digital transformation for global organizations.
Infosys BPM operates across multiple countries and helps businesses improve operational efficiency using technology and automation solutions.
Infosys BPM Walk-In Drive – FAQs
Who can apply for the Infosys BPM walk-in drive?
Candidates with any full-time graduate degree and 0–5 years of experience can attend the walk-in interview.
What roles are offered in this hiring drive?
Infosys BPM is hiring for Customer Support and Service Desk (L1/L2 Support) roles.
Is this job suitable for freshers?
Yes. Freshers and early-career professionals can apply if they have good communication skills and basic technical knowledge.
Disclaimer
The recruitment information provided above is for informational purposes only. Recruitment will be conducted according to the company’s official hiring process. We do not charge any fee for sharing job information.
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