Tech Mahindra is conducting a walk-in interview in Bengaluru for the role of Customer Support Associate – Voice Process. This opportunity is open to freshers and candidates with up to 1 year of experience who are looking to build a career in the customer support and healthcare process domain.
Candidates with strong communication skills and the ability to handle customer interactions professionally are encouraged to attend the walk-in drive. The role involves assisting customers with queries, appointment bookings, and providing support through calls and emails.
This is a work-from-office opportunity in Electronic City, Bengaluru, offering exposure to a healthcare-based multilingual support process.
Tech Mahindra Walk-In Drive Overview
| Tech Mahindra Walk-In Drive – Overview | |
|---|---|
| Company | Tech Mahindra |
| Role | Customer Support Associate (Voice Process) |
| Qualification | HSC / Any Graduate / Postgraduate |
| Experience | 0 – 1 Year |
| Salary | ₹50,000 – ₹2 LPA |
| Location | Bengaluru |
| Work Mode | Work From Office |
Roles & Responsibilities
Candidates selected for this role will handle customer support tasks in a healthcare process.
Key responsibilities include:
- Handling inbound and outbound calls with professionalism.
- Assisting patients with appointment booking and queries.
- Providing accurate information through calls and email support.
- Maintaining proper records of customer interactions.
- Ensuring high levels of customer satisfaction.
- Working with internal tools to update patient information.
Skills Required
- Strong communication skills in English.
- Ability to speak regional languages (Bengali, Marathi, Gujarati, Assamese, or Kannada preferred).
- Good interpersonal and listening skills.
- Attention to detail while handling customer data.
- Ability to handle customers calmly and professionally.
Walk-In Interview Details
| Walk-In Interview Details – Bengaluru | |
|---|---|
| Walk-In Dates | 19 March – 21 March |
| Interview Time | 11:00 AM – 4:30 PM |
| Venue |
KIADB Industrial Area, Plot No. 45–47 First Main Road, Phase 2 Electronic City, Bengaluru Karnataka – 560100 |
| Contact | Sree Lakshmi – 7207285427 |
Work Details
- Work Mode: Office-based role
- Shift: 24×7 rotational shifts (Day shift for female employees)
- Working Days: 5 days with 2 rotational offs
About Tech Mahindra
Tech Mahindra is a leading IT services and consulting company that provides solutions in technology, digital transformation, and customer experience management. The company operates globally and offers career opportunities across multiple industries.
FAQs
Who can apply for this role?
Candidates with HSC, graduation, or postgraduation can apply.
Is this role suitable for freshers?
Yes. Freshers and candidates with up to 1 year of experience are eligible.
What languages are preferred?
Candidates who can speak English along with regional languages like Kannada, Marathi, Bengali, Gujarati, or Assamese will have an advantage.
Disclaimer
The recruitment information provided above is for informational purposes only. Recruitment will be conducted according to the company’s official hiring process. We do not charge any fee for providing job information.
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